Warranty & Repair Policy
You, the customer, accept and are in agreement with the details of this Policy as well as recognize that the service given to an individual via Photocopier Repairs will be ruled with the preceding policy:
Photocopier Repairs uses it’s best opportunities:
1.To respond to an individual’s support contact within just 48 hours of receipt of your first booking, only if generally predetermined, established and communicated with all persons associated.
2.To diagnose and provide a quotation for fixes and also solutions for your device, in which a service charge will likely to be costed to all or any prospects.
3.Deliver the most beneficial fee attainable for brand new devices, replacement parts, consumables and stocks.
4.In order to change all the necessary items from the unit that are recommended to establish the machine is producing for a sound capabilities. Consist of the actual replacing of items, within the utter prudence having to do with Photocopier Repairs , by way of either authentic, appropriate, renewed or 2nd hand parts promoting the printer/plotter/photocopier operating sufficiently.
5.To trace all maintenance with the aid of sequential numbers of printers/plotters/photocopiers, and to determine them with regards to future services and fixes.
6.To present consumers with technicians as well as other staff who can give assistance with supplying information which is as accurate as possible to all or any customers on the initial consultation.
7.To ensure that all warranties of service and parts are respected with a timely manner where supplied and advised to all clients.
Photocopier Repairs will:
1.provide a warranty for all consumables sold and supplied by us which are deemed faulty. Such items will be changed in a timely matter where stock allows.
2.present all customers with advice which is as accurate and relevant as possible.